JL Token - Queue Management System Review 2021 - Why JL Token?

JL Token is a web-based token queue management system developed by Justlab technologies (also known as justlabtech) to ease the process of organizing queues.

It is an electronic-based ticketing system, modernized to provide all in one queue management system solution. A project that might help you to make the most out of your business by improving customers queuing experience.

Here's how it works.

1. Kiosk will dispense a printed token number. You let your customer take care of getting His/Her token number by interacting with a Kiosk machine. Your customer will interact with a Kiosk to select the respective department He/She needs to transact with. Next, your Kiosk will generate a printed token number based on the customer's selected department. Then, your customer will get the printed token number and go to the waiting area.

2. Token numbers will be displayed on a TV screen. In the waiting area, you have a TV screen to display the currently serving token number. Token display screen will be automatically updated upon calling a token number. An audio voice (verbal announcement of the token number) will be played so it will be heard by customers.

You may ask, is it possible to deploy this project in a local environment (not connected to the internet)? Short answer: Yes; But, the voice feature won't be available on your queue management system -- no verbal announcement of token numbers. JL Token uses ResponsiveVoice JS text-to-speech library for voice feature. This library requires internet connection to operate. If you badly needed the verbal announcement feature, replace ResponsiveVoice JS with Web Speech API speech synthesis. This way you can enable the voice feature on your web project without an internet connection. You may follow this tutorial on enabling text-to-speech offline in a web project using Web Speech API speech synthesis.

3. Staff will call the token number next in line. Your staff will be responsible to call (by just clicking a button) the token number next in line. Each staff will login to the system to be able to view the queue and call the token numbers.

JL Token provides a really complete customer queue management system solution. From Kiosk screen (for printing token number) to Token display screen (to see the currently serving token numbers). JL Token also has admin area for staff and administrators. The staff has the privilege to monitor the queue and call a token number. An administrator controls the overall functionalities of the system (e.g. profile settings, department, counter and user management, view reports, and many more).

JL Token vital information:

• Technology used: Laravel (5) framework, JavaScript, HTML, CSS, PHP, MySQL
• Current version: 2.5
• Last Update: July 24, 2019
• Date created: August 5, 2016
• Envato Rating: 4.0 / 5 (14 voters)
• Has been bought 269 times (as of today)
• Item price: $49

Web-based platform - you only need a web browser to access the system. You can just simply install JL Token - Queue Management System on your local server. Then multiple users and devices connected to your local network will be able to access the system at the same time.

Easy to install - install JL Token in a couple of minutes with setup wizard. You just need to upload and extract a zip file on your server, access setup wizard from a browser and follow the steps required.

Admin and staff user roles - by default, JL Token has 2 user roles available. Staff - user role for tasks such as queue monitoring and token number calling. Staff user also has the privilege to issue token number and change notification text (text on the token display screen). Admin - user role to access all modules of the system. Only admin has access to Dashboard's report and any other reports available in the system. Admin users can also manage users, departments, and counters.

Verbal announcement - supports text-to-speech clear and high-quality verbal announcement, in five different languages.

• PHP >= 5.6.4 (to check PHP version of your web server, go to cPanel or connect to your web server through SSH and run php -v command)
• OpenSSL PHP Extension (to list all installed PHP modules of your web server, connect to your web server through SSH and run php -m command)
• PDO PHP Extension
• Mbstring PHP Extension
• Tokenizer PHP Extension
• XML PHP Extension

Step 1: Download JL Token - Queue Management System Zip File

Sign in to Envato here (don't have Envato account yet? Create your Envato account here first).

After signing in to Envato, you'll be redirected to the Envato market where you can discover numerous code scripts and plugins. See the big search bar at the center of the page? Search for "JL Token - Queue Management System" and hit the search icon.

You should see this JL Token - Queue Management System by justlabtech in Php Scripts from search results.

Click the thumbnail or the product title to view the product details. Read the product description thoroughly. You may also click the Live Preview button to try the system itself.

To buy the product click Buy Now. When buying this product you're free to select the payment method you want. You can make payment through Visa, PayPal, or Skrill.

After making the payment, go to your profile and select downloads. Now download JL Token - Queue Management System zip file.

Step 2: Access JL Token - Queue Management System Setup Wizard from Your Browser

In this tutorial we'll setup JL Token first on our local server (Windows) then we'll push it to Gitlab.

Move JL Token zip to your local web server (e.g. /c/wamp/www/jl-token-queue-management-system) and extract it.

Open a browser and navigate to your project's installer page (e.g. http://localhost/jl-token-queue-management-system). You should see the setup wizard page of JL Token.

Click next to begin the process of setting up JL Token - Queue Management System.

Step 3: Finally, Install JL Token - Queue Management System using the Setup Wizard

Upon clicking the next button, you will see your system's Environment Settings. See the text area containing JL Token - Queue Management System configurations (app, database, mail)? For now, we only need to update the App URL and database settings from it. Replace values of the following: APP_URL, DB_DATABASE, DB_USERNAME, DB_PASSWORD.

Hit Save .env button to save your configuration, the setup wizard will automatically update your .env file.

Click Next to proceed to requirements verification.

The setup wizard will automatically check if your server meets the system's requirements. To be able to run JL Token - Queue Management System on your server, you'll need to enable the following PHP modules: OpenSSL, PDO, Mbstring, and Tokenizer. A green check indicates that the PHP module's already enabled.

Click Next to proceed to file permission checking.

For JL Token - Queue Management System to function correctly, it should have permission to write to the following folders: Storage/app/, Storage/framework/, Storage/logs/, Bootstrap/cache/ and Assets/files/.

You can change permission for each folder using the below command (do this only if you have incorrect folder permissions).
chmod -R 775 storage/app/
chmod -R 775 storage/framework/
chmod -R 775 storage/logs/
chmod -R 775 storage/app/
chmod -R 777 assets/files/

All good with the folder permissions? Click the Install button to install the application to your server. You should see a message "Application has been successfully installed". Now hit the button Click Here To Exit (You'll be redirected to JL Token - Queue Management System login page). Use the default admin credential of this project. The username is "admin" and the password is also "admin".

You're Done! You should be redirected to JL Token - Queue Management System's dashboard upon successful login.

(this step is optional)

Step 4: Setup Git for JL Token - Queue Management System

You want to white label everything and re-brand this project right? Before you do that, we suggest you set up git for JL Token first. We'll do an initial commit and push this project to Gitlab before we customize any part of the project.

It is a good practice to have a version control system for a project like this. We strongly suggest you use Gitlab (one of the best web platforms for hosting project source codes). It is more than just a git-repository manager. Read more about Gitlab here.

To set up your Gitlab project you must sign in first to Gitlab here (don't have Gitlab account yet? Create your Gitlab account here and tap the Register tab).

Create your very first project after creating your Gitlab account.

If you're using Windows, you need to perform an extra steps to be able to use git on your computer. Download and install Git Bash on your computer. It is an application for Windows operating system which gives you the capability to emulate git command.

Run Git Bash after installing. To do the initial commit and push the project to Gitlab, enter the following commands.

cd your_project_folder
git init
git remote add origin git@gitlab.com:YourGitlabUsername/your-gitlab-project.git
git add .
git commit -m "Initial commit"
git push -u origin master

Good job! Now go back to your browser. Sign in to Gitlab and navigate to your newly created project. Reload the page, now you should see all the folders and files of this project successfully uploaded.